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Frequently Asked Questions

If you have a question about the Building Blocks website or the ordering process, please review the frequently asked questions to see if your question is answered here. If you have a question that is not addressed on this page, please send us an e-mail.

General Questions

What is the contact information for the site? Address? Phone? Fax?
Please visit our Contact Us page, where you will find our e-mail contact form, mailing address, telephone number, and fax number.

Will you exchange links with my site?
The Building Blocks  website was developed by the Substance Abuse and Mental Health Services Administration and focuses on federal, nonprofit, and educational resources. Our selection guidelines do not permit us to link back to every organization.

The websites that Building Blocks links to must not be commercial, must be relevant and useful to our audience, must not have controversial or political content, and must not be personal.

All link requests are reviewed on an ongoing basis, and new links will be added to our site as appropriate. To request a link exchange, please e-mail us with the name of your website, the URL, and the reason you believe your site would be a valuable resource for our audience.

What should I do if I have technical problems with the site?
If you experience technical problems with the website, have questions about ordering, or would simply like to send comments or suggestions, please send us an e-mail via our Contact Us page.

Do the materials on the site have copyrights?
All of the Building Blocks articles and materials available through this website are in the public domain and can be reproduced and distributed.

For more information, please visit our Digital Rights, Copyrights, Trademarks, and Patents Policy page.

Ordering Questions

How do I get copies of the Building Blocks materials?
All Building Blocks materials are free and available for downloading from the Materials page. Since they are in the public domain, you may download them and copy or reproduce them as many times as you like.

Can I order print copies?
Yes, free print copies are available from the SAMHSA Store or by calling 1–877–SAMHSA7 and speaking with an Information Specialist. Building Blocks items are popular and, when in stock, they go quickly! Sign up for the Building Blocks Bulletin to be notified when new products become available.

Are any materials available in Spanish?
Yes, most materials are also available in Spanish. Spanish-language materials are available for downloading from the Materials page; print copies can be ordered from the SAMHSA Store or by calling 1–877–SAMHSA7 and speaking with an Information Specialist.

How many items can I order at once?
Quantity limits vary by product. The SAMHSA Store will direct you to a bulk order request form if you exceed the limit.

How long will it take my order to arrive?
Most orders shipped within the continental United States should arrive within 2–4 weeks (from the date ordered). Orders to Hawaii, Alaska, Puerto Rico, etc., ship U.S. Mail and could take 4–6 weeks to arrive. Orders can be shipped via Federal Express provided you are willing to pay for the shipping. Expedited orders can be placed through the SAMHSA Store or by calling 1–877–SAMHSA7 and speaking with an Information Specialist.

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Updated on 3/22/2013